Just a reliable pick for a little getaway in Chester with fantastic value. The breakfast was really good, a nice start to the day. Parking can be tricky if you're staying longer than noon.

We had a fantastic time visiting Chester Zoo, just a stone's throw away. The kids loved the pool, and we enjoyed the spa facilities, which made for a relaxing family getaway. The breakfast was a highlight, fresh and delicious with plenty of options to choose from.

My kids wished there were more kid-friendly activities available at the hotel.

Amazing staff made us feel welcome. The pool area was warm and relaxing, perfect after a long day. We enjoyed the delicious breakfast options and had a great time exploring the nearby attractions. The room was comfortable and well-maintained.

Great location and lovely amenities

I truly enjoyed my stay, especially the fantastic spa facilities and the beautiful canal-side setting. The staff were extremely helpful and attentive, making me feel welcome throughout my visit. I particularly liked the dining options and the breakfast buffet, which had a delightful assortment of fresh items. the room decor could use some updating to match the elegance of the surroundings.

Location next to the canal provides a scenic view and easy access for exploring. The spa features a well-maintained pool and sauna that offered a refreshing retreat after a long day.

The room felt outdated, especially with the shower's temperature control reminiscent of the '80s. Noise from the bar below seeped into the room, making it tricky to enjoy quiet moments, particularly for light sleepers. Parking incurred an additional charge, and the lack of soundproofing between rooms left little privacy, which can be annoying. the hotel has potential, but the issues kept it from being truly memorable.

would book here again

The club family room had a flat-screen TV, electric kettle, and private bathroom with a powerful shower. The spa facilities were fantastic, with a serene atmosphere perfect for relaxation. Breakfast was varied, featuring locally sourced ingredients like freshly baked pastries and delicious organic juices. The staff were super accommodating and friendly, making our toddler feel welcome.

Had a fantastic time with friends! We enjoyed a lovely High Tea cruise and explored the local parks. The location was perfect, just a short walk to many attractions. The pool was great for relaxing after a long day. Be mindful that the dining options for vegetarians can be limited, but the food quality was good. Would definitely recommend for a group getaway!

I loved the cozy Club Double Room and relaxing on the beautiful canal walkway. The meal on the canal barge cruise was a standout highlight, a unique experience worth trying!

The bed was comfortable, but the outdated shower setup was disappointing.

Nice location by the canal with charming views. Room was too warm without air conditioning, making it uncomfortable at times.

Make sure to book your breakfast slot early, as it fills up quickly and can involve long queues.

Couple's getaway done right

I had a great stay at this hotel. The breakfast was a highlight, buffet style with fresh options coming out regularly, no waiting for food, which is so important when you're on the go. Plus, the staff was really friendly, always ready to help.

It wasn't exactly cheap, but for what we got it still felt acceptable.

We had a lovely stay with our two babies, enjoying the spacious family room and the relaxing spa facilities. The staff went above and beyond to help us, especially during breakfast when they made sure we had what we needed. A great location too!

My wife says that the noise from outside made it hard for the babies to sleep. It would be great if they offered quieter rooms for families traveling with young children.

a delightful getaway offering friendly staff and a rejuvenating spa experience

Clean rooms, amazing breakfast.

The spa facilities offer a full range of relaxing treatments, complemented by a great pool area perfect for unwinding after a day of exploring. The breakfast spread stands out with an array of choices, including a made-to-order section that caters nicely to different tastes.

Room decor feels dated, with signs of wear like chipped paint and peeling wallpaper contributing to a slightly neglected feel. During my stay, I encountered issues like inconsistent heating, making the room uncomfortably warm without air conditioning or fans. The proximity to the stairs meant noise was a common interruption, especially at night. Getting around the hotel can be cumbersome due to the long walks to rooms, with no assistance offered for luggage management. While it’s situated conveniently near the city center, the lack of adequate parking solutions without extra fees was less than ideal.